Delivery
Delivery
The average production time for this piece of furniture is 5 weeks. Delivery and installation are carried out to the room in France, Belgium and UK.
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For other countries, the delivery is in a wooden box and stops at to the bottom of the building or at the front door of the house.
For an easy delivery in the room, please check your door passages and/or stair width or interior dimensions of the elevator for bulky furniture. Extra costs could be charged for special difficult deliveries.
Returns
We offer a 10 day period to return your furniture pieces and cancel your order for standard products. For customized items, there is no return possibility.
However the return costs are covered by the customer.
The refund of the order will be done by a bank transfer within 7 days after the reception of the returned piece with a deduction of potential repair costs.
GONTIER will organize with you the shipping back to France and use its shipping network to avoid a maximum of difficulties.